Your virtual IT department

For SMEs, IT Solutions provides all of the benefits of a fully resourced IT department but without the cost and headcount implications. Our affordable support and maintenance contracts have Service Level Agreements tailored to our clients’ needs, for complete peace of mind. We provide regular routine services including maintenance, file back-up, system optimisation and equipment assessment, along with online and telephone help-desks if needed.

Maintaining infrastructure uptime

IT is at the operational core of most businesses these days and system downtime can cause major issues. Our systems management service reduces the risk of failure by proactive management of your IT resources, with regular reviews of installed equipment and software. Where appropriate, we will recommend updates of hardware, operating systems, software, drivers and firmware, as well as identifying potential security issues. This will help ensure peak network performance and reduce the risk of unplanned downtime.

Technical support 24/7

With contracted technical support from IT Solutions, our experienced engineers and specialist technicians can be on call whenever you need technical assistance help. Using advanced technologies, including remote access and online diagnostics, we can identify the causes of issues and implement effective solutions. To find out how our technical support contracts can benefit your business, simply get in touch.

Professional back-up for your IT team

If you have your own onsite IT team, they may need temporary help from time to time to deal with issues such as staff shortages or short-term overload. IT Solutions can provide seamless support to fill in the gaps for periods as short as a day or up to a year (for example to cover maternity leave).

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